FAQ

Rates vary by vehicle type, rental length and season. DCars offers transparent pricing with no hidden fees. Request a quick quote for your dates.

A valid national driver’s license is generally accepted. An IDP can be helpful as a supplement. Bring both to be safe.

Valid driver’s license, passport/ID, and a payment method (credit card or refundable deposit depending on vehicle class).

Yes. The amount depends on the car class and is released after return and inspection.

Yes. We provide airport delivery and returns. Share your flight details when booking.

Yes. Child seats, phone holders and optional GPS are available on request. Add these during booking.

Contact our support immediately. We provide roadside assistance and guide you through the insurance process per the rental agreement.

Often yes. Alternative deposit options may be available. Contact us for conditions by vehicle class.

Yes, with prior arrangement. We have secure after-hours drop-off options.

Basic coverage is included. You can add extra protections (e.g., supplemental liability, glass/tyre).

Absolutely. We have attractive long-term rates for expats, businesses and extended stays.

Usually “full-to-full”: pick up full, return full. Any exceptions will be communicated upfront.

Yes—free or small fee depending on distance. Provide your hotel/address during booking.

For unpaved roads and destinations like Brownsberg, we recommend SUVs or 4×4. Our team will advise for your route.

Yes, on request. Ideal for business travel or day trips. Ask for a quote with route and hours.